Gone are the days where customers must wait for a cashier. And that self-checkout business? Well that could be old hat soon, too. At least that's what Walmart is hoping it will achieve with new ...

Major retailers are adjusting self-checkout systems amid rising theft concerns, shifting customer behavior, and new ...

SEATTLE — Costco has been quietly improving self‑checkout stations and expanding them across the country to help members check out faster. The company has been testing new technology to speed up the ...

The backlash against self-checkout is growing, and stores are starting to dial back on the technology after it exploded over the past few years. Booths, a British supermarket chain, said it’s removing ...

Bill Wilson is the senior editor of Supermarket News, covering the latest in supermarket and grocery news. He has been a B2B journalist for over 25 years and has won two Roger F. Boger awards for ...

A reader shares her frustration with self-checkout lines replacing human cashiers at grocery stores. The reader, Jeanie Conti Speckmann, believes self-checkouts have led to an increase in theft. She ...

PROVIDENCE - An army of lobbyists for Rhode Island's grocery stores, supermarkets - and unrelated retail businesses fearful they will be the next target - have a message for lawmakers: Leave us alone!