The Veterans Affairs Department is shopping to replace an electronic appointments scheduling system that was manipulated by staff at dozens of VA hospitals to conceal the fact facilities were not ...

Nevada’s new $6 million vaccine management and appointment system has debuted in Clark County for eligible Nevadans. People making appointments for the COVID-19 vaccine to be administered at the ...

Lansing — Secretary of State Jocelyn Benson defended her decision to move Michigan's 131 branch offices to an appointment-only system with no walk-ins but asked the Legislature to help smooth the ...

Customers at a Louisiana Office of Motor Vehicles office in January 2019. Perhaps no other state agency interacts more directly with residents than the department of motor vehicles. It can also be — ...

SAN FRANCISCO — California’s My Turn COVID-19 vaccination appointment system is riddled with flaws that are making it difficult for counties to reserve vaccine appointments for targeted populations, ...