Practical advice on work issues. Assertive behaviour is all too often confused with aggressive behaviour yet the two are very different. Being assertive is asserting or confirming confidently and ...

If you're anything like me, you've choked back tears while having a serious conversation with your boss at least once — and for me, it happens even when I'm not the one being pulled up on something.

Jane felt herself shrinking in her chair as she listened to her boss drone on about the company's latest project. She knew she should say something but couldn't find the words. The other team members ...

Assertiveness is a vital social skill and core component of emotional intelligence. Because interpersonal conflict is common in life, we need an effective way to handle these situations, and assertive ...

It’s a common misconception that for women to be more assertive at work, they need to be aggressive. That’s not the case. Assertiveness and aggression are very different. While aggression is a ...

Simply put, assertive communication is honest and direct communication. It includes statements of thoughts, emotions, beliefs and opinions. Assertiveness which is respectful of others is generally ...

Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

People-pleasing behaviour in the workplace can be exhausting, especially when it stops feeling like a choice and becomes a knee-jerk reaction. Regardless of the personal discomfort, being assertive ...

16 June 2008 Emarat introduced to its staff the importance of assertiveness at work and beyond by allowing them to attend a two-day workshop that equipped them with the knowledge that helps them ...

Louise Crowley has received funding from the Irish Higher Education Authority and the Irish Research Council. The average person will spend more than 3,500 days at work, so toxic behaviour in the ...