Telos Corporation announced that it has been awarded a $14 million contract by the Defense Information System Agency (DISA) to support the Automated Message Handling System (AMHS) for the DISA ...
PeopleNet and TMW Systems have introduced Automated Messaging, a capability that allows fleets to automate routine messages and highlight exceptions in one integrated dispatch interface. PeopleNet, ...
SEATTLE — The Seattle Police Department (SPD) began a new process Thursday to follow up with 911 callers and crime victims in the city. The process involves sending fully automated text messages and ...
Rocket CRM has released an announcement outlining the structure and functionality of its Missed Call Text Back feature, a communication tool designed to address gaps in customer interaction caused by ...
As part of an effort to achieve “sustainable staffing goals,” the Summit County 911 Center will use an automated nonemergency triage system to answer calls from the county’s nonemergency number. The ...
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