Effective project management requires a multi-faceted approach to gauge baseline performance and track improvement. A balanced scorecard is a tool designed to assist management by measuring a variety ...

Ever try to keep a scorecard at a little league baseball game? After a while, you learn to track what's most important, ignore the niggling errors and just make sure there's a snack at the end.

The balanced scorecard is one of the most widely used and hotly debated management tools in the executive arsenal. Although the original balanced scorecard was devised to assess the health of an ...