At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

Baltimore City officials are moving to replace the outdated Computer-Aided Dispatch system, which failed during a mental ...

A mother testified during a Baltimore City Council hearing about failure in the city's 911 dispatch system. View comments ...

Baltimore's glitchy 911 Computer-Aided Dispatch system is about to get grilled in public. After a string of outages that ...

(TNS) — Baltimore lawmakers will hold a hearing to probe issues with the city’s aging emergency communications system, City Council President Zeke Cohen said Monday, months after an in-custody death ...

WEATHER ALERT Wednesday as widespread rain moves into Maryland with the potential for strong to severe storms.A new weather-maker moves in this afternoon and e Residents react after Baltimore County ...

The Baltimore City phone system experienced intermittent outages and longer hold times Wednesday because of a high volume of residents calling for SNAP and food assistance, the Baltimore City ...