Most organizations approach culture change through training and communication, assuming that if you educate people and build their skills, you can expect action. But people’s behavior rarely changes ...

Zhanna Lyubykh receives funding from the Social Sciences and Humanities Research Council of Canada. Laurie J. Barclay receives funding from the Social Sciences and Humanities Research Council of ...

Sometimes the most effective shifts don’t start with convincing people to think differently. They start by getting them to ...

At a time when HR professionals and employers are facing challenges such as layoffs, quiet quitting and a potential recession, putting a check on employees' sarcasm, or the snarky tone of an email, ...

Many leaders find it difficult to give direct feedback without alienating the other person, especially when it comes to sensitive topics such as calling out bad behavior. Part of being a leader, ...

Employers in Poland have a duty to uphold employee dignity and maintain an ethical work environment. Tolerating discriminatory behaviour at work violates those obligations. Not only could this be ...

“You always mess things up. Why are you even on this project? Just quit already.” Demeaning, hostile or undermining behaviour like this is more common in the workplace and damaging than many people ...