Agentic process automation uses autonomous AI agents to manage complex government workflows and outperform rigid RPA.

Artificial intelligence is changing the game for benefit leaders, improving the benefit selection and delivery process, while simplifying common pain points, too. Processing Content Eighty-one percent ...

Leslie Bostic from Amalgamated Life Insurance provides an inside look into the pain points of today's benefit teams.

With an executive initiative in place to improve the customer experience, it is more critical than ever that organizations implement comprehensive solutions to increase internal productivity, expedite ...

The enrollment process for employee benefits has become more streamlined over the years, yet challenges remain—especially when it comes to integrating retirement planning and evidence of insurability.

For those considering applying for Social Security benefits for the first time in May, it's important to understand the necessary steps and requirements. The Social Security Administration (SSA) has ...

Qualifying life events are specific life or employment eligibility changes that may effect your health insurance needs. When such an event occurs, an employee may be permitted to change or drop their ...

Jordyn joined Investopedia in February 2025. She was previously a freelance writer covering lifestyle, entertainment, politics in the Midwest, and more. The Social Security Administration announced on ...