Q4 Inc., the leading provider of AI-driven IR Ops software, today unveiled new AI-native CRM capabilities within its investor ...

Recently, one of the providers of a CRM platform that we sell issued an update to their terms of service. Here's what it said: You agree that (the software company ...

Yes, a CRM will tell you a particular product demo was delivered. But does it offer clarity into how the demo was received from the customer’s point of view? The answer lies in emotional intelligence ...

In my last column, I discussed how organizations are realizing the value of using CRM data across the enterprise. I gave a few examples of some interesting use cases, but many of you asked for a ...

Optimizing your CRM data requires making sure your data is crucial, correct, and consistent — or what I like to call, “the three C’s.” Unfortunately, far too many companies have data that’s neither ...

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

Those are the words from Sovan Bin, the CEO and founder of enterprise data platform Odaseva. He had more to say in this press release: “More than three-quarters of large enterprises admit that they’re ...

Membership organizations are rapidly shifting toward unified data architectures and AI-powered CRM tools to improve personalization, retention, and operational efficiency. The move from fragmented ...

Customer relationship management (CRM) is a data-based approach that businesses use to improve customer retention, loyalty, and profitability. Most large enterprises adopted CRM years ago for a very ...

Industry experts say CRM success in automotive retail now depends on integrating unified, high-quality data with AI-driven lead scoring and tailored workflows. Poor customization, fragmented data, and ...

Nutshell reports that transitioning from spreadsheets to CRM can be challenging due to data quality issues, longer timelines, ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now According to a new report from Validity, 76 ...