CRM projects have earned a notorious reputation for being difficult and expensive. Despite endless statistics and discussion of the topic, many of these projects come in late or over-budget. Related: ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. When you use a project management system, your teams are able to ...

CRM implementations are like any other project that involves managing resources available and satisfying the stakeholders. So what can be done to better the chances of the success of a CRM system ...

The past 10 years of customer-relationship management projects are illuminating, says Ed Thompson — particularly in these recessionary times. It is 10 years since Gartner's first European Customer ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

The top-ranked consultants who not only survive but are thriving in the current demanding business world work with desire and dedicate themselves to understanding the client, the business segments, ...

As companies struggle to find the funding for new business ventures, it's imperative that customer relationship management (CRM) initiatives show a definitive return on investment (ROI) to succeed, ...

Nutshell reports that transitioning from spreadsheets to CRM can be challenging due to data quality issues, longer timelines, ...

Companies are increasingly embedding sustainability into their customer relationship management systems, creating 'Green CRM' approaches that integrate environmental metrics with customer engagement.

At any time, the Enrollment Management CRM has over 730 active users. These users encompass all units across the university who participate in the recruitment and yield of incoming students. It is ...