In today’s competitive market, retaining clients is just as important, if not more so, than acquiring new ones. Reducing churn—clients leaving your business—requires a strategic approach centered ...

According to a recent legal industry study, 1 85% of United States lawyers report that client satisfaction is critical to success, yet only 37% of those surveyed are formally measuring client ...

“I was honestly stunned when my name was called, as I was genuinely excited just to have been nominated (a cliché, I know!). It’s an amazing personal achievement for me, having grown from an account ...

First Horizon Bank, a member of the First Horizon Corp. family of companies, has named Christopher (Chris) George as senior vice president and private client relationship manager at First Horizon. A ...