Here's a common question I get when coaching: “How do I become a more concise communicator?” It’s no surprise because concise communication is more important now than ever before. Consider these facts ...

Here's a common question I get when coaching: “How do I become a more concise communicator?” It’s no surprise because concise communication is more important now than ever before. Consider these facts ...

I promised my client a monster project would be delivered Friday. Thursday afternoon he announced he needed it 7 a.m. Friday to accommodate his travel schedule. I’d assumed 5 p.m. The connection? Both ...