With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

Automation provider BackBox adds network configuration management tools and ServiceNow integration to its platform to improve security, optimize performance, and accelerate problem resolution. BackBox ...

Rashmi Bharathan improves audit compliance through standardised configuration management and ServiceNow automation, achieving ...

Based on industry-standard IT Infrastructure Library requirements for enterprisewide database management with consistency and simplified integration among different management processes, the CMDB is ...

To enable manufacturers to monitor their operations technologies (OT) network within their existing workflow environment, ServiceNow has announced the ability to integrate cybersecurity provider ...

ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...