Dashboards equip leading brands with rich data insights to inform marketing strategies and broader business decisions Built on Cardlytics’ unparalleled network scale and visibility into $5.8 trillion ...

Having worked with Experian on previous integrated campaigns the brief on this occasion was to promote the researched backed holistic customer insight proposition and generate new business leads from ...

PARIS & NEW YORK & HONG KONG--(BUSINESS WIRE)--Eight banks from Asia, Europe and South America are winners of the seventh annual Efma-Accenture Customer Insight & Growth Banking Innovation Awards, ...

For years now, we analysts have been fed a steady diet of “UCaaS and CCaaS must come together.” Conceptually, it makes sense, as the communications channels are across both product areas are the same, ...

Artificial intelligence (AI) is reshaping how businesses interpret the Voice of the Customer (VoC), elevating customer feedback to actionable insights for product enhancement and proactive service.