RALEIGH, North Carolina, May 14, 2019 /PRNewswire/ -- More than half of large organizations are now using a customer data platform (CDP), according to a global survey of 200 companies carried out by ...
Setting the Standard for AI Maturity in CX In its evidence-based paper, Crescendo provides organizations with a structured framework to assess their own AI maturity across people, processes, and ...
Forbes contributors publish independent expert analyses and insights. Innovation. Entrepreneurship. Culture. With so many businesses racing to use AI for customer experiences, how can yours pull ahead ...
(MENAFN- GlobeNewsWire - Nasdaq) QKS Group designates CSG as the Most Valuable Pioneer (MVP) for its AI-driven closed-loop journey management and leadership in embedding intelligence across the ...
Quadient (Euronext Paris: QDT), a global intelligent automation platform enabling secure and professional business connections, has been recognized as the Most Valuable Pioneer (MVP) by QKS Group in ...
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