PHOENIX--(BUSINESS WIRE)--Nearly two-thirds of customer service agents are satisfied in their jobs and millennials, the largest workforce demographic, are even more so with 70 percent of them saying ...
(Gray News) – People really, really hate contacting customer support – so much so that they would rather spend a night in jail or shave their head. A new survey conducted by OnePoll on behalf of ...
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Customer service is often dreadful. A recent survey suggests that one out of two customers experience problems when they shop. Long lines and uninformed sales staff are among the main complaints. And ...