Cam has worked in online tech reporting since 2010 and has a BA (Hons) degree in TV and Film Production. His responsibilities at Pocket-lint include planning our video strategy, then producing and ...

WhatsApp is testing theme colors, new app icons, and browser-based voice and video calls, signaling a wider push toward ...

Today's organisation is a complicated place. It may have many tools and services to help employees, but these frequently add unnecessary bureaucracy and processes layers. Processes, in particular, are ...

Mass customisation is a production process that combines elements of mass production with those of bespoke tailoring. Products are adapted to meet a customer's individual needs, so no two items are ...

Five golden rules to effectively balance personalisation and customer protection. From AI-enabled chatbots to ads based on individuals’ search or social media activities, digital data offer novel ways ...

Why financial services platforms fail after customisation – and what to do about itBy Tristan Brown, Senior Solutions Consultant, Inspired TestingIssued by Inspired TestingJohannesburg, 27 Jan 2026 ...