The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

In March of this year, Microsoft officials already had a fairly good idea as to what would be in the Fall 2015 wave for Dynamics CRM. On September 8, officials confirmed the feature set for the ...

Microsoft is continuing its twice-annual Dynamics 365 update pace, by providing its Release Wave 2 plan documents on June 10. The new features outlined by Microsoft include both new pieces of its ...

Microsoft has earlier released a roadmap for the Microsoft Dynamics CRM suite. As part of a major Service Update this month, both the on-premise and SaaS versions of Dynamics CRM will get social ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

We’ve been hearing all artificial intelligence, all the time from the Customer Relationship Management (CRM) industry over the last several weeks. Microsoft is the latest to trumpet its AI ...

Salesforce is better than Microsoft Dynamics, thanks to its abundance of features, robust team infrastructure functionality, and better customer support. In fact, Microsoft Dynamics is only better on ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...

Microsoft Dynamics CRM is a well-known customer support option. We explain if it's the best-choice CRM for your business. We may receive a commission from our partners if you click on a link to review ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...