As a business owner, nothing can ruin your day as fast as a negative customer review posted online. There is, however, a silver lining. Negative feedback allows you to learn from your mistakes and ...

When you’re confident in your ability and actions, you’re more open to learning how you can improve. My colleague Stacey Finkelstein and I first discovered this in a study in which we asked our ...

I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...

You have a scheduled meeting with a subordinate. The feedback is going to make the person squirm. In this blog, we will provide research-based suggestions to help you be more effective in giving ...

It’s never fun to let a co-worker know they’ve fallen short. But while you may not look forward to giving negative feedback, it’s something you’ll have to do at some point in your career — especially ...

Co-founder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. Online reviews are an important facet of the commercial ...

A very important concept in electronics is that of negative feedback. This is an extremely important concept to grasp, as great many electronic systems exploit this principle for their operation and ...

You have a scheduled meeting with a subordinate. The feedback is going to make the person squirm. In this blog, we will provide research-based suggestions to help you be more effective in giving ...