It has only been around a few years, but the question is already emerging: Has the hype around generative AI reached its peak? As businesses look at gen AI today and understand its impressive ...

PALO ALTO, Calif.--(BUSINESS WIRE)--PlayAI, the voice AI platform powering the future of conversational AI, announced that it has raised a $21 million Seed round led by Kindred Ventures and 500 Global ...

When generative AI systems produce false information, this is often framed as AI "hallucinating at us"—generating errors that we might mistakenly accept as true. But a new study argues we should pay ...

Fear is frequently an inhibitor in personal advancement. Generative AI can aid by discussing your fears and advising on ...

As chatter around AI intensifies ahead of the mega summit that New Delhi is set to host, here is a straightforward guide to some frequently used terms making headlines, and what they mean.

BAAR, Switzerland & MANILA, Philippines--(BUSINESS WIRE)--GMS, the AI-driven communications solutions company for global enterprises and Mobile Network Operators (MNOs), rolls out Generative Response ...

Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. This voice experience is generated by AI. Learn more. This ...

Amazon Web Services Inc. today announced a new feature for Connect Contact Lens, the company’s artificial intelligence tools for call center work, aimed at assisting workers with after-call work.

If you work in CX or revops, chances are you've had more than a few conversations about generative AI recently. Some of those conversations are filled with excitement. Others are loaded with questions ...

Celeste Rodriguez Louro does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations ...

Gleb Tsipursky is CEO of the hybrid work consultancy Disaster Avoidance Experts and author of the best-seller “Returning to the Office and Leading Hybrid and Remote Teams.” The conversation about ...