When we think of content moderation, our minds go straight to social media, and for good reason. As far as online platforms go, social media tends to be the most reliant on user-generated content (UGC ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

Content moderators work at a Facebook office in Austin, Texas. Correspondent A global trade union on Thursday urged the world’s major tech companies to adopt what it says is the first set of global ...

Content moderators who comb through harmful material uploaded to online platforms have formed a global trade union alliance in a bid to improve working conditions. The Global Trade Union Alliance of ...

Now, she’s vice president of trust and safety at WebPurify, a content moderation service provider that works with businesses to help ensure the content people post on their sites follows the rules.

This transcript was prepared by a transcription service. This version may not be in its final form and may be updated. Ryan Knutson: So are you aware that there's this trend at the new year where ...