The retailer is currently testing self-service checkout tills at its Foreshore store in Cape Town, giving customers the option to scan and pay for their own items instead of standing in the classic ...

Self-checkout was sold as a frictionless shortcut, yet a growing body of data shows it is riddled with traps that most shoppers never see coming. From quiet "oops" moments that count as theft to ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee should be ...

Walk into certain Walmart stores today and you might notice something missing. Those familiar rows of self-checkout kiosks? Gone. Replaced with traditional cashier lanes and actual human beings ...

A person scanning items at a Costco self checkout area - Tada Images/Shutterstock Despite its many benefits, there are some drawbacks to shopping at Costco. Not all Costco locations receive the same ...

Retail giant Target has limited self-checkout to customers with 10 items or less, but denies claims the move is due to theft. Like several other retail stores, the Minneapolis store has been hit with ...

Labor unions are renewing their push to place rules on self-checkout lanes in California stores. The latest proposal is a scaled-back version of a failed bill from last year, but business groups still ...

There’s nothing worse than going to check out your groceries in the supermarket, only to find all the manned check-outs busy or closed.