For years, IT and business have heard the sexy promise of “IP convergence,” which would allow all sorts of voice- and video-enabled applications to appear in business. However, for most organizations, ...
9 Reasons a Hosted IVR Beats Managing Your Own System Your email has been sent If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut ...
Edify Corp. this week is expected to upgrade its speech platform, which combines traditional interactive voice response (IVR) development tools with features supporting VoiceXML, speech recognition ...
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