Loyalty isn’t built in dashboards or rewards programs. It’s formed in brief, human moments that make customers feel seen.

When gamified loyalty programs are combined with a phygital approach, customer engagement reaches a new level — the brand gains a form of physical presence while simultaneously enhancing the digital ...

In 2026, more brands will adopt a holistic incentives marketing approach, uniting loyalty program management and personalized ...

ExxonMobil sought to renew its loyalty patform to ensure technical readiness for evolving business needs and to offer a better customer experience. This new contract provides a modern loyalty platform ...

How brands build better relationships and find their niche. Consumers overwhelmingly have positive experiences with loyalty programs. More than half of adults say they participate in them, and 96 ...

Independent supermarket operators now have an easy to implement solution for gaining shopper insights and analytics used to power targeted marketing, helping to level the playing field with the ...

New data shows loyalty programs are valuable tools for developing strong customer relationships. Here’s how to create an effective one. A successful loyalty strategy offers customers tangible value ...

Question of the day: How do you navigate the world of loyalty programs, reward systems, membership programs and subscriptions? How can you choose (besides a coin toss)? Is there even any significant ...

In an increasingly competitive dining landscape, customer loyalty has become more crucial than ever for restaurants aiming to thrive. With diners faced with endless options, fostering a strong ...

Employee loyalty is a key driver of organizational stability and sustained growth. When companies actively acknowledge and ...

Church's Texas Chicken has selected ParTech Inc.'s PAR Punchh loyalty program to bring guests closer to exclusive rewards and offers, according to a press release. "PAR Punchh has consistently ...

Carnival Cruise Line just made big changes to its loyalty program, moving from lifetime status to just two years. Carnival Cruise Line, part of the Carnival Corporation family of cruise brands, is ...