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NEW YORK - Technology giants AOL Time Warner, Microsoft and Yahoo are squaring off for a major new turf war over users of sophisticated new instant messaging services, which hundreds of millions of ...

The job of a network administrator is a busy and demanding one made only harder when users install unauthorized software, as they’re prone to do. A new company, however, is working to make ...

In a poll of 50 Fortune 500 companies, Forrester Research found that nearly half expect to use instant messaging services for business in the next two years. "Instant messaging is a way to communicate ...

As popular as instant messaging has become, most enterprises have neither policy nor technology in place for securing IM. Here's expert advice for getting the message. At the same time, only 10 ...

MessageLabs launched on Monday encrypted IM (instant-message) software, targeting companies that use consumer IM clients for collaboration and document sharing. The company’s Enterprise Instant ...

Consider this scenario: You have your whole staff assembled for a planning meeting. People have their laptops and Blackberries to take notes and respond to urgent e-mails. Two employees in the back of ...