Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

Life insurance companies are trying to get younger people to buy their products, but they're having trouble because their communication is too complicated, a J.D. Power study finds. Confusing policies ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

Mortality trends continue to befuddle experts. NEW ORLEANS – A new study from LIMRA and the Society of Actuaries Research Institute finds improved mortality in the group life segment. The 2024 Group ...