Solution providers have spent countless hours building remote-access solutions that give equal weight to security, functionality and ease of use, but in many cases this balance is impossible to ...

Secure remote access allows employees and IT personnel to safely connect to and manage another user's desktop from a different location.

I need help choosing a good remote access program. I would be using it to help various family/firends (read: my grandmother and others)fix their computer since they are not the most tech-savvy.