CVS, Amazon, and IKEA are among the 350 companies with the best loyalty and rewards programs, according to research from USA ...

To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts (77%) and loyalty program points (61%), according to Retail TouchPoints research. However, a ...

Segment leaders like Starbucks are instead using AI-targeted messaging, aspirational experiences and gamification to nudge ...

In today's consumer landscape, there are practically as many loyalty programs as there are brands vying for your attention. Which companies, though, have earned repeat business from their customers by ...

Today’s retail customers expect more than just great products — they expect great experiences. They want brands to know who they are, remember what they’ve purchased and anticipate what they’ll need ...

Victoria's Secret Angels Martha Hunt (L) and Josephine Skriver pose for photographs to promote the launch of Victoria's Secret Hong Kong Flagship Store in Jardine's Bazaar, Causeway Bay Despite the ...

Businesses talk a lot about cultivating loyalty, yet when companies give the best deals to new customers, long-term customers can feel penalized for staying true to the same brands. Loyalty programs ...

Still handing out points, hoping people come back? You are losing a lot. Modern buyers want more than that. They are looking for personalized offers, smart rewards, and loyalty programs that feel as ...

Travel can be expensive, but those availing themselves of the best loyalty and rewards programs are offered plenty of opportunities to earn free or discounted travel and hotel rooms through everyday ...

Most travelers want to fly around the world for less money, so much so that airline loyalty schemes and frequent flyer programs have become a staple for the modern jet-setter. Some airlines with the ...

Airlines Reporting Corp. recently added two new categories to its New Distribution Capability best practices resource: branded fares and loyalty. The company in late 2023 created a working group ...