Sara Jane Ho has made a living by teaching people how to not be a jerk. In 2012, she founded Sarita Institute, a finishing school in Beijing that offers courses including wine appreciation, small talk ...

Plus a few ways to make an even better first impression, especially if you’re relatively shy. I have a friend who makes a great first impression. She does all the little things right. She makes eye ...

First impressions count – a lot. Unfortunately, many healthcare organizations miss out on the opportunity to make a good one. Typically healthcare leaders only start to think about making a favorable ...

ACE Advises: First impressions are formed in seconds, and can have a permanent effect on relationships. It’s possible to overcome a negative first impression, but it’s not easy. Far better to get off ...