In lean times, a business process metrics program might seem like something that’s nice to have but not essential. However, identifying, redesigning, and monitoring just one critical business process ...

Over the past several months, we have discussed a number of metric examples. It is important to place these in a context of organizational accountability. Where does accountability lie for the ...

Those of us who read this magazine regularly know about security metrics. We have read about their value and seen monthly examples of useful metrics and what to do with them. But, ladies and gentlemen ...

The slides are perfect. Every box on the dashboard is green. After an hour of briefing, senior leaders nod, thank the team and move on. Two months later, the program slips a key delivery and scrambles ...

If you’ve spent any time on LinkedIn or attended a maintenance or reliability conference lately, you’ve probably noticed how much attention metrics get. Everyone talks about them as if posting a chart ...

Effectively managing cybersecurity programs is a bottom-line issue. Learn how to provide specific, measurable metrics targeted to your stakeholders. When it comes to measuring the performance of their ...

Without a solid security metrics program, organizations will struggle to institute risk management in meaningful ways and could be basing their security on false assumptions, an expert panel warned at ...

Content marketing goes hand-in-hand with analytics. One should inform the other, in a feedback loop that serves to improve both. Thanks to the amount of data that the internet currently provides to us ...