DENVER--(BUSINESS WIRE)--MCA Connect, a global systems integrator and Microsoft Dynamics Gold Partner, announces today the launch of MCA Advantage, their upgraded support offering. This new offering ...

In business, customer service and relationship management can mean the difference between bringing in new clients and losing revenue. But state and local governments traditionally do not have to worry ...

Microsoft Corp. announced a major support upgrade, clearer road maps and a new financing option for its Dynamics range of business applications on Wednesday. On the support side, Microsoft will offer ...

In business, customer service and relationship management can mean the difference between bringing in new clients and losing revenue. You need it to keep customers happy. Thankfully, Microsoft ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

SAN FRANCISCO--(BUSINESS WIRE)--Typeface, the generative AI platform for enterprise content creation, and Microsoft today announced an AI-powered experience within Microsoft Dynamics 365 Customer ...