Dear John: You are my last resort. I am trying to get a refund from Optimum/Altice. I have attached paperwork regarding all of my efforts. My daughter and I are on the account together. While she was ...

The change impacts new customers still serviced by Optimum’s older, non-fiber network, and it will only impact current subscribers if they upgrade, downgrade, or otherwise change their service.

If you’re a cable customer, over time, equipment breaks and you need to replace it. Other times, a box might be outdated, so you exchange it for a newer cable box. Cable providers will usually give ...

After Optimum announced higher prices last month, I vowed to find another option. Our monthly Optimum bill for triple-play service of cable, telephone and internet was $263.63. With the increase, the ...

WEST MILFORD — A flood of grievances over what residents are calling spotty cable and internet service is pushing the mayor to dedicate a portion of the town’s website to fielding complaints for ...

If you’re an Optimum customer, watching television is going to cost you more in 2020. In some cases, a, lot more. Some of Optimum’s most popular packages are going up in price by as much $20 or $30 ...