The growth of scientific management in the early 20th century equipped the business community with various tools designed to reduce costs and improve efficiency. In most companies today, organized ...

Putting a new performance management system into effect can be difficult. That’s especially true when the majority of managers and employees dislike performance reviews. But whether you’re ...

Process design experimental data and risk assessments are used to predict expected process performance and establish process performance qualification acceptance criteria. Per ICH Q8, the aim of ...

Performance reviews are well-intentioned. Done right, they offer the opportunity to guide employee development, increase engagement and improve business performance across functions. Too often, ...

The concept of Performance Management sounds simple, but of course it isn’t. Humans have a lust for control and have developed quite a few mental concepts to ‘control’ performance management; ...

Performance metrics for processes are an area of much regulatory interest currently. There isn’t always a readily available clear definition of what is needed, however, and guidance from regulators is ...

More than 90% of employees would prefer their manager to address mistakes and learning opportunities in real-time, according to a study earlier this month from Wakefield Research. This isn’t news to ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

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What it means to be a performance-driven leader, how to make the most of it and how to overcome its potential pitfalls. Performance-oriented leaders are focused on results, action and tangible ...