Q: I am a customer of Comcast/Xfinity. Recently, I changed my old modem/router for a new modem/router and everything connected without issue except for my printer, which is an Epson Workforce 645.

Being unable to print an urgent month-end report because Windows cannot find the networked printer right in front of you is more than a little aggravating. You watch the progress bar in the Add ...

If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

Printers have a knack for breaking at the worst possible time. Luckily, many of the most common problems are things you can actually sort out yourself.

The first thing you may want to do is reset the printer scanner. This is a simple task, so we do not expect most users to find it too difficult. To reset the printer scanner, the user must power it ...