Operations are rapidly evolving amid AI adoption, shifting job categories and responsibilities in the process. CIOs can rely on their tech know-how to usher in change.

Most companies want to scale efficiently, but few truly understand the mechanics of how work gets done. That’s where business process mapping comes in. Business process mapping visually outlines how ...

We’re at a point where AI agents are beginning to move beyond being mere tools—they’re becoming active participants in how businesses operate. That changes everything, and it demands a shift in how we ...

Poorly designed internal AI apps are failing to deliver the experiences employees need to excel, further fueling shadow AI's growing dominance. With 92% of companies planning to increase their AI ...

Business is on a never-ending quest to boost efficiency, cut costs, and increase productivity. Some of the earliest known businesses -- ancient Mesopotamian traders -- inspired the invention of ...

Scott White still marvels at how quickly artificial intelligence has transformed from a novelty into a true work partner. Just over a year ago, the product lead for Claude AI at Anthropic watched as ...

Wrike's claims to rewire how work gets done are based on solid foundations, but what made this message stand out at last week's Collaborate online event was an unexpected angle from a guest speaker.