Project controls monitor and adjust the cost, schedule and scope of a project to ensure that it is completed within budget, on time and as planned. Quality controls check to make sure that the result ...

One thing I really like about the new edition of Juran's Quality Handbook: The Complete Guide to Performance Excellence by Joseph Defeo and J.M Juran is that the word "customer" is used 578 times. All ...

Joseph Juran was a pioneer in the study of quality control for industries like math and science. Learn how to apply his management theory to your business.

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. David Kindness is a Certified Public ...