Competency-based interview questions ask candidates to share an example from their past experience that illustrates a specific competency required for the job. The best answers are specific and ...

Strategic questions open up the lines of communication to create a dialogue more in line with a conversation than an interview. In customer service calling, a salesperson uses strategic questions to ...

4.2 times more likely to buy again 5.6 times more likely to forgive a company after a mistake, and 7.2 times more likely to try a new offering compared with detractors (unhappy customers). Adobe also ...

When being interviewed for a job, you’ll likely be asked a combination of question types, including traditional, situational, and behavioral. Out of all of these, behavioral questions have become one ...

The “what is your greatest weakness” question pops up during most interviews in one form or another. While it ay seem like the toughest question (because who wants to talk about what they are bad at ...

When an employee returns to work following a sickness absence, it’s your duty as an employer to ensure their transition back to work is smooth. Conduct a return to work after sickness interview with ...

Forbes contributors publish independent expert analyses and insights. Mark C. Perna is a generational expert who covers education & careers. In a world that feels more polarized each day, it’s now ...