Unexpected disruptions can throw your business into disarray, leaving customers frustrated and staff overwhelmed. Even more concerning is that much of this chaos can be prevented with the right tools.

5 Call Queue Management Tips to Survive Peak Hour Traffic Your email has been sent Discover the best call queue management tactics to decrease wait times without hiring more call center agents.

Valencia CA, Aug. 7, 2020 — Lavi Industries, a leading queue management and crowd control solution provider, announced today the release of a new case study and video describing the deployment of ...

New digital waitlist software helps restaurants, cafes, and salons reduce customer wait times by 85% with instant QR ...

VANCOUVER, British Columbia--(BUSINESS WIRE)--iQmetrix launches queue management software to help telecom retailers safely and conveniently manage in-store traffic. As with all brick-and-mortar ...

Crowds, long lines, and Black Friday are synonymous. But just because some people thrive on the adrenaline and havoc that courses through this annual retail holiday, that doesn’t mean queue managers ...

Retailers spend numerous hours and resources perfecting every aspect of customer engagement. So why have so many overlooked one of the most important details to seal the deal? Consumers are not ...