Chloe Holyoak’s laptop has a cracked screen. She wants to know how to fix it. You’ve got a number of options. Few of them are good. If your laptop is young enough to still be under warranty, and if ...

In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...

Xiomara Blanco is an associate editor for CNET Reviews. She's a Bay Area native with a knack for tech that makes life easier and more enjoyable. So, don't expect her to review printers anytime soon.