This SAP Connect 2025 Customer CX Keynote features leaders from Boeing, Wela, and Migros, and explored how to create loyalty-led growth through superior customer experiences, and for anyone using SAP ...

A year and a half ago, I reviewed SAP's new CX strategy, which was centered around industries - and AI ("Intelligent CX"). But I also issued a challenge: if SAP wanted to be taken seriously in CX by ...

SAP's annual CX event brings AI-driven customer experience solutions to Las Vegas in October 2026. Customer Experience Connect is SAP's annual event focused on AI-infused customer experience (CX) ...

The last few years, my burning question on SAP CX has been a simple one: Is SAP serious about CX? Given all the changes in SAP's CX approach, it's a fair question for SAP - and its customers. SAP's ...

A digital assistant incorporating generative AI functions is one improvement to SAP’s customer experience software the company will discuss at its Sapphire conference this week. Every software ...

In today's digitally driven world, organizations face the challenge of adapting to new technologies and leveraging them to enhance the customer experience. By embracing the digital revolution, ...