The alliance between the two companies began back in March with the announcement of an AI partnership between Salesforce Einstein and IBM Watson. The deal gave Salesforce customers direct access to ...

Salesforce Inc. and Databricks Inc. have debuted a new product integration that aims to simplify joint customers’ data analytics projects. The integration was developed as part of a technical ...

Usage data infrastructure leader m3ter today announced enhancements to its m3ter Connector for Salesforce on the Salesforce AppExchange to enable seamless integration with Revenue Cloud Advanced (RCA) ...

The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational than ...

Staying abreast of data mapping, problems, or system capabilities in our digitally driven world can be challenging. Therefore, you require a customer Relationship Management platform (CRM) which ...

Validic, the enterprise standard for personal health data, today announced a new integration with Salesforce Health Cloud at the HIMSS Conference in Las Vegas. The integration enables healthcare ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

Federal agencies invest billions of IT dollars annually to deliver services more effectively and securely. However, many face a common stumbling block: How to overcome obstacles that hinder ...

Slack has announced new AI-powered features aimed at creating an “agentic OS” experience. Integrating Salesforce tools such as Sales, IT, HR, and Tableau, Slack now enables users to perform AI-driven ...