In a recent conversation with General Manager and Senior Vice President of Field Service Management at Salesforce, Paul Whitelam and Vice President of Salesforce’s Business Development Strategy, ...

Salesforce today announced new AI-driven field service capabilities to help dispatchers, technicians, and field service leaders expedite time-consuming processes and increase operational efficiency.

Salesforce today announced new capabilities to help field service organizations proactively manage and maintain the lifecycle of their physical assets — from purchasing through service. With access to ...

Salesforce has added capabilities to help field service organizations proactively manage and maintain the lifecycle of their physical assets, from purchasing through service. With access to real-time ...

Salesforce has introduced Agentforce for Field Service, a digital labor platform that augments dispatchers and technicians with artificial intelligence agents to eliminate scheduling bottlenecks and ...

Apple Messages for Business in Service Cloud allows customers to get AI-assisted support, schedule appointments, complete purchases, and more. Apple’s ARKit in the Salesforce Field Service mobile app ...

Available now, Salesforce has integrated Apple Business Messaging in Service Cloud so Salesforce customers can offer AI-assisted support, appointments, and purchasing. Salesforce also announced the ...

Vigience customers can now benefit from Salesforce Field Service being connected to SAP S/4HANA - globally rolled out in months, not years Vigience today announced it has launched its SAP-integrated ...

Salesforce’s Einstein Copilot AI Will Soon Analyze Unstructured Data Your email has been sent At the Salesforce World Tour New York 2023 event, Salesforce expanded on its Apple partnerships.

This webinar includes a demo of our latest Field Service innovations, best practices from customer implementations, and a discussion with product leadership on upcoming roadmap.