As we approach Salesforce Inc.’s highly anticipated Dreamforce event, it’s clear that the company is positioned at the forefront of the enterprise artificial intelligence revolution. Generative AI is ...

Business dynamics have been severely shaken up by the introduction of generative artificial intelligence. With Salesforce Inc., businesses can customize their workflows and processes with AI, ...

Salesforce and Pearson announced an expanded partnership to build AI skills across Salesforce's global workforce. Kanopy ...

Salesforce rolls out AI-powered workflows, contact center updates in Service Cloud Your email has been sent Salesforce on Thursday unveiled new AI-powered workflows and contact center updates in ...

Salesforce’s AI research is heavily focused on generative AI techniques to provide a fully conversational workflow, according to Silvio Savarese, EVP and chief scientist at Salesforce. In a world with ...

Salesforce and Google Cloud have expanded their partnership to launch integrated AI-powered workflows aimed at streamlining small business operations. Announced at Cloud Next ’26, the tools connect ...

Salesforce is a big, complex set of services, which has been augmented via acquisition with several other big complex services, including MuleSoft, Tableau and Slack, three companies the CRM giant ...

Salesforce launched Agentforce Operations to rebuild back-office workflows for agents because processes built around human ...

Salesforce and Google Cloud have expanded their partnership with integrated AI workflow solutions introduced at Cloud Next ’26. The tools aim to help businesses, including small enterprises, ...