Salesforce today announced a major update that integrates Slack more deeply into its platform. The idea is to let teams work in a unified environment—whether they prefer using Salesforce or ...

To eliminate fragmented workflows, Salesforce is embedding Slack directly into its CRM, creating a single space for teams to collaborate and take action with complete customer context New Salesforce ...

Digital AI chatbot, Happy young African American woman using mobile smartphone with AI chatbot for online information in ...

Salesforce is deeply integrating Sales Cloud with Slack. The Marc Benioff-led CRM giant today said it is launching Slack Sales Elevate, a new experience in the work collaboration platform that will ...

Marc Benioff said he uses Slackbot to scan employee messages and detect concerns, business issues, and operational gaps in real time.

Salesforce wants Slack to become the conversational 'front door' to its apps, accessing agents in the flow of work and with all the context Slack holds in its platform. Salesforce today joins the ...