Salesforce Inc. today launched a new suite of features called Salesforce Foundations to help larger businesses that span multiple industries unify their sales operations. In addition, it provides free ...

Salesforce Inc. is strengthening artificial intelligence capabilities in its contact center-oriented Service Cloud to identify recurring issues better, recommend next steps based on customer feedback, ...

You don’t have to be an IT expert to grasp that the cloud translates to cost savings and operational efficiencies. But knowing the key cloud attributes can make selling a migration to the cloud an ...

Financial services firms face strict data security regulations, outdated legacy systems, and scalability limitations. Cloud solutions help address these challenges. These platforms allow firms to ...