Service levels measure the number of people that a business has on hand to interact with customers and sell them products when they come into a store. Inventory levels measure the amount of supplies ...

Travel agencies offer consumers several different service levels to cater to their preferences in air transportation, lodging, dining and ground transportation. While levels of service vary widely ...

(1) A measurement of the performance of a system or service. The service level is usually expressed as a percentage of a goal; for example, the percentage of time a network or system is operative or ...

Service level agreement (SLA) between concerned parties is an obvious first step taken by companies today. But, what happens if the SLA is dishonored and the company suffers losses due to lack of ...