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Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

My good friend Loraine Lawson posts in her blog an observation that’s evolved for the last few years: SOA governance is morphing into API management. Coming from the world of service-oriented ...

As a security professional, IT service management can be your best friend. Service tickets indicate a regular, defined process that your organization’s IT team follows. As security officer, you need ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

As businesses reimagine every facet of their operations to become customer-centric digital enterprises, process governance is becoming the strategic “mission control” that enables those businesses to ...

Avoid the common causes of IT governance failure by partnering with business leaders to create processes designed to achieve governance goals tailored to your enterprise’s culture and management style ...