TAMPA, FL--(Marketwire - December 04, 2012) - SunView Software Inc., one of the fastest-growing providers of IT service management (ITSM) software, today announced the Service Request Management ...
What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...
Improving the IT request management and deployment practice can give organizations what they need without forcing them to manage license agreements, renewals, and warranties. TORONTO, May 25, 2023 ...
SAN MATEO, Calif.--(BUSINESS WIRE)--newScale ®, Inc., the market leader in IT Service Catalog and Service Portfolio Management software solutions, today announced that Ford Motor Company, a global ...
A new approach to service request management is gaining ground in companies around the globe. Called Enterprise Request Management, or ERM, this framework is finding favor with organizations because ...
* ServiceDesk Plus request life cycle feature simplifies request handling to achieve consistency of IT service delivery. * Uses drag-and-drop interface to visually design the life cycle of a request. ...