ServiceNow is rolling out a machine learning engine that's designed to predict outages, automate routing and workflow, predict outcomes, and benchmark performance. The engine, called the Intelligent ...

They have struck a multi-year partnership to embed frontier models in ServiceNow workflows, adding voice agents and ...

Enterprise cloud company ServiceNow is eyeing a future where organisations won't need to build out their own machine learning technologies, turning instead to service providers to offer the capability ...

ServiceNow introduced a new overall application design today, and while they were at it, launched Automation Engine, a tool developed to help companies speed up the creation of automations, including ...

ServiceNow has participated in former OpenAI CTO Mira Murati's $2 billion funding round for Thinking Machines Lab, though details about the investment amount and strategic rationale remain limited.

The company will still offer proprietary models alongside the frontier models, but will co-innovate with OpenAI on ...

Manual processes currently dominate the workplace. ServiceNow is hoping to make these processes more intelligent and efficient. ServiceNow has announced that it has agreed to acquire DXContinuum, a ...

SANTA CLARA, Calif. & SAN FRANCISCO--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, and Databricks, the Data and AI company, today announced a Zero Copy ...

“Soul Machines Workforce Connect App combined with the ServiceNow AI Platform will help customers operationalize agentic AI by creating intelligent agents that automate workflows, accelerate service ...

SAN DIEGO--(BUSINESS WIRE)--Perspectium, the pioneer of service management integration as a service, today announced two new products aimed at quickly and easily extracting data from ServiceNow ...