Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...
NATIONAL HARBOR, Maryland—The Navy is betting big on simulated training as part of its Live, Virtual, and Constructive training program. But virtual training is not always the best choice, and ...
For a number of reasons, it’s critical that manufacturers step up to develop their own workforces, or risk being caught out in getting the staffing they need. There are any number of ways to do this, ...
Philip Duczyminski reports that compelling study-based evidence indicates improvement in decision-making abilities, preparation for real-world scenarios and job satisfaction. Physical simulation ...
Loft Dynamics’ immersive Virtual Reality Flight Training Simulator devices are one-twentieth the cost and one-tenth the size of traditional full-motion simulators. Credit: Meg Ellery The Loft Flight ...
A patient was in pain, frustrated because she felt like no one was listening to her. Emily Barksdale, a nursing student at UNC-Chapel Hill at the time, walked in and asked the patient to describe her ...
The executive team at ElectriCom has worked on enhancing the company’s operator training program, making changes that bolstered one-on-one coaching, shortened learning curves, kept productivity high, ...
Driven by the need to objectively measure the progress of their verification efforts and the contributions of different verification techniques, IC designers have adopted coverage as a metric. However ...